Policies and Legal Statements

We stand behind the quality of all of our products. You may return any item in its original condition and packaging within 30 days for any reason. We will gladly issue a credit covering the value of your returned item, less shipping and handling charges. Authorization must be obtained to return an item after 30 days. A 20% restocking fee may be charged for returns made after 30 days or not in the original packaging.

Please contact Invent A Tent at 1-800-490-9360 to return an item.

We want our customers to feel safe when they are doing business with InventATent.net We have instituted a number of measures to ensure your transaction runs smoothly, your privacy is protected, and to ensure your business is safe with InventATent.net.

InventATent.net uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers.

At the 128-bit level, cryptographers consider this encryption, based on the RSA algorithm, impossible to crack as it would take millions of years with the fastest computers to try all the combinations.

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

All packages are shipped FedEx ground and will arrive 7-10 business days after order is placed.